Privacy Policy
The intention of this page is to inform you about the privacy policy that dictates the use, maintenance and functioning of this website (www.decksrusllc.com). Because we value the safety and security of our customers’ personal information, you can rest assured that all of the data we exchange or collect from you is guarded with the highest degree of caution. We vow only to collect those pieces of information that are required to deliver the requested service you have contacted us about.
What Information Does Decks R Us Collect About My Website Visit Automatically?
As you know, to access information such as brochures, PDFs or image files, information needs to be exchanged between our website and your device(s) to ensure you enjoy the best possible experience with our service.
In general, you can expect our website to collect the following about your browsing experience:
- Although there are areas on our website where we invite you to connect with Decks R Us through contact forms or social media accounts, we do not ask you to provide any personal or identifying information unless you choose to do so first.
- We gain access to basic metrics intended to help us optimize our customer’s website experience, which include but are not limited to numbers of visits to specific landing pages, time spent on pages and goal event tracking (i.e. tracking the number of downloads for a PDF).
- We also gain access to information about the type of browser and network you use to visit our website, again, so we can utilize this information to identify problems with the website or areas where content can be added.
- Metadata connected to website visits include the day, time and language settings you have enabled on your device.
Additional Information Decks R Us May Collect About Customer Experience
Importantly, if you do choose to contact us using one of the formal submission forms on our website, you should know that we will collect and reserve the right to store any personally identifying information. This includes but is not limited to: your name, phone number, email address, etc.
Once Decks R Us Has My Information, How Long Will Data Be Stored?
Because every visit to our site is unique, we promise our customers that we will only retain personal information for as long as necessary. This prevents us, however, from being able to give an absolute deadline as to when personal information is unloaded.
What Can I Do to Protect My Personal Data While Browsing Decks R Us?
As with any other website, you should refrain from including personally identifying information or details in e-mails. Please use the dedicated forms to contact Decks R Us, which helps us to ensure the safety of your personal data. This particularly applies to credit card information, which should never be provided casually through electronic communications that are not secured.
What About My Cookies – Does Decks R Us Retain These?
When you accept using cookies to access our site, you are also agreeing to the cookies that can interact with DecksRUs.com through third-party widgets. An example of this are social network icons, which operate through sources such as Facebook, YouTube or Pinterest. You are not in any way required to accept cookies, but you will encounter issues when trying to view our content.
How Does Decks R Us Get Access to My Personal Information?
In order to understand the browsing experience, content preferences, and trends of our online users, our company uses an analytical tool called “Google Analytics”. Using this platform, we can understand which pages drive the highest engagement, for example, or what times of day or day of the week customers look for content.
Because we use this tool, we gain access to only the IP address that is assigned to you on the date you accessed our website. We in no way combine virtual information about a customers’ site visit with personal information exchanged through the provision of a service.
If you are interested in accessing more information about the type of information Google Analytics collects, you can visit their Google Analytics Terms of Use and the Google Privacy Policy. In the event you would like to opt-out of Google Analytics tracking, you can simply disable cookies on your browser.
Social Media – Third-Party Tracking
As you will notice, we have links so you can follow us on social media. Please note that, by using our website and/or social media, it is possible that some of your website visit information can be passed between third-party companies and Decks R Us. These tools are again intended to provide information that can be used to enhance your experience. Please let Decks R Us know if you would like us to remove your information from our cache.
We also recommend that you navigate to the Facebook Pixels Data Policy.
A Note About Decks R Us’ Policy on Unauthorized Use
Decks R Us strongly holds that tampering with this system or its supporting features and platforms may be subject to legal penalties. Decks R Us fully cooperates with law enforcement officials as necessary.
SMS Messaging & Consent
We may offer the option to receive SMS (text message) communications from Decks R Us LLC. By providing your phone number and opting in, you consent to receive text messages related to your inquiry, services, or account.
Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
SMS Terms & Conditions
1. SMS Consent Communication:
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications:
If consent has been given to receive text messages from Decks R Us LLC, messages may be received related to the following:
- Appointment reminders
- Follow-up messages
Example:
“Thank you for contacting Decks R Us LLC. We’ve received your inquiry and are working on a solution. Our team will update you shortly.”
3. Message Frequency:
Message frequency may vary depending on the type of communication. For example, up to 10 SMS messages per week may be received related to appointments/billing, etc.
4. Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5. Opt-In Method:
Opt-in to receive SMS messages from Decks R Us LLC can be done in the following ways:
- Submitting a website form and checking the SMS consent checkbox
6. Opt-Out Method:
Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.
7. Help:
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at 717-407-5623
Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.
8. Standard Messaging Disclosures:
- Message and data rates may apply.
- Opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our Privacy Policy page.
- Message frequency may vary